FAQs

What is the type of leather used in the bags?

High Quality Faux Leather 

 

How long does it take to deliver my order? 

2-3 working days (We don't operate on Fridays and on national holidays) 

 

How much does the shipping cost? 

We have a standard shipping rate of 50 EGP across Egypt 

 

What is your refund/exchange policy? 

You're allowed to check the product once you receive the order, if it doesn't meet your expectations or you have changed your mind, you can send it back with the courier and pay the shipping fees only. ( In case of an industrial defect, no delivery charges will apply) 

Exchange within 3 working days. delivery charges apply (Item needs to be in original condition) 

 

Will the bag endure all my everyday belongings? 

Yes, our bag is designed to carry your everyday stuff and endure the heavy weight.  however, like any other bag if you stuff it with extra weight than the usual, it can eventually lead to breakage or damage of the bag.

 

Please make sure to follow the below instructions to ensure the best care for your bag!